General ManagerYq?BahrainYq? is an international corporation in the field of telecoms, payments, and electronic distribution as a General Manager I’m responsible for company performance, 28 team members, KPI’s, and setting strategic business plans that ensures sustainable increase in income, market share, and profitability in coordination with the board of directors..
Introduced and launch 6 new payment services with international/local service providers and local government bodies, that has increased revenue by 25%, meanwhile enhancing current business market share from 43% to 71%.
Managing national mobile operator sales channel “Batelco”, franchise operations, organization restructuring, customer care, subscriber acquisition, market share, strategic planning, strategic alliances, client relationship, daily operations, P&L, product design, m-commerce, mobile application development projects, VISA/MasterCard prepaid products, online payment solutions, m-Banking, mobile remittance, product road map, go to market strategy, and Branding.
Lead ConsultantImpaQtaLead a team of 3 consultants to design and set a plan for an mBanking/ mCommerce products in the Kingdom of Saudi, for a group of investors, working with international solution providers like Gemalto, & Fundamo.
Senior ExecutiveNational Net VenturesLeading new business initiatives in the online industry for online payments, and e-commerce, playing a key role in forming and implementing strategies, business plans, and qualifiying opportunites.
COOResponsible for Zain (Saudi) supply chain wholesale, retail, and direct sales channels, a fully integrated commercial supply chain business concept, contract negotiation, technical evaluation, IT requirements, business processes, KPI’s, SLA’s service design, engaging suppliers and vendors, responsible for budget expenditure for both Opex and Capex in coordination with Zain consultants and senior management.
Zain retail franchise contract negotiation, defining retail services, space, shop types, IT infrastructure, and commission structure, setting sales strategies, targets, objectives, and startup operations, running on tight budgets and dynamic business environment.
Operations Director+10,000 employeesStarted and managed e-voucher distribution channel business unit (online sales channel), for more than 5000 retail outlets in Jordan, developing an efficient e-distribution channel for more than 10 service providers like Orange, Zain, Viacloud, Next, Batelco, and others (SBU Managing Director).
Responsible for Zain (Jordan), Iraqna (Iraq), and Du (UAE) commercial operation and supply chain activities, in coordination with senior management in sales, marketing, and finance, controlling 5 division managers remotely and locally to ensure quality of service, sales objectives, and targets for scratch cards, starter kits, handset sales (Nokia),and handset accessories stock and product planning.
New York Institute of TechnologyMBA
OMC - EngineerZain JordanHandling GSM network performance parameters, reporting faults, outages, and maintenance in coordination with other engineering divisions.
- Applied Science University, Amman
Applied Science UniversityCommunication & Electronics Engineer
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- Business development
Accomplished Professional with demonstrated expertise overseeing design, development, launch, operating, and marketing to achieve objectives. 12+ years of success, leading the creation and execution of strategic operating, marketing, and sales plans to optimize product and service exposure, penetrate target markets, and capture strong and sustainable revenue growth. Skilled at building strong relationships with external business partner, vendors, suppliers and staff at all levels, A natural leader; dedicated to surpassing goals.
Experienced in formulating strategies that differentiate products and services,sales channels management, value leadership, profitability, and brand leadership.
• Strategic Planning
• Sales Channel
• Strategic Alliances
• Mobile Commerce
• eWallet, eVoucher, and Mobile Banking
• Product Life Cycle Management
• Business Development & Revenue Growth
• Project Management & Delivery
• Business Process Engineering
• Leadership, Training, Coaching & Mentoring
• Product Development
• Product Management